i also had a problem with Tradelock i placed a order for £100 Worth of locks
with details of the locks i was looking for. including the cat numbers
i waited 2 weeks got a email back saying they did not understand my order
i told them exactly what was required in a return e.mail i have never received the order and i was paying cash still waiting on order from 12 December 2012
went to S.K.S had the order the next day