I too had an issue with this company, on hearing their £100,000 (that’s what they told me) advert on the radio I had a job that required 2 25/10/25 euro cylinder and key alike. I tried to buy these on 4 occasions each time I was told ‘out of stock’ after 4 weeks they took my order to which I added other items to bring my order up to their minimum order level and next day delivery.
Nothing came, I called and was told that it would take 3 WEEKS to make 2 euro cylinders key alike and then was told they were ‘out of stock’ for two weeks. I cancelled the order and requested my money back. They did after a few days refund me. I will never use them again.