Hi
Lately ive had quite a bit of work with regard to patio doors
Last job sliding door (10years old) client had stumbled into door
Knocking out door stops and knocking it off its level
I think he was drunk and fell into it
The euro cylinder lock would not engage with the mul t point lever gear box
I felt the only way to fix this was to remove the door and I have no experience of removing these doors. I know I could unscrew the mul t point but the householder
Had already damaged some of the screw heads as I was unsure I removed cylinder lock showed the client the cylinder lock was working reattached the door stops serviced the door i.e. cleaned it up adjusted rollers and left
But the mul t point gearbox was still not engaging
My Question is
Should I have removed the door or the mul t point and replaced the gearbox